NDF 693

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent service

Excellent service

From when I enquired, to the day I put my plate on the car, the company was helpful from start to finish.

very easy - process explained clearly and assigning the new number was delayed at my request until my daughter's birthday. Perfect.

Using National Numbers was very straight forward, all communications with staff were professional and the website is a dream to use. Could not fault my purchase and would purchase from them again when the time comes. Many thanks.

Quick and efficient email after enquiry transferred to the colleague that had sent the email very helpfully explained procedure and answered all my questions pleasantly and friendly

Great quick and easy process

Good reliable service no problems to puchase or transfer onto car.

Simple no fuss,easy to change plates..good service and communication.less than a week to complete the deal,many thank.