NEZ 630

Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.

Very impressed with quick service, all questions answered without any problems. Money transferred quickly and efficiently. Wouldn't hesitate to recommend this company.

Easy to deal with. Speedy payment.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

I was amazed that the process took just a few minutes and I got my log book and changed insurance within 3 days. The number plàtes I ordered from them never arrived but the money was refunded within 3 days.

Highly recommend,Paul from sales was extremely helpful when purchasing my sons registration plate,everything went smoothly and very fast delivery

Very quick service. Reliable and great communication would recommend.

Extremely helpful from start to finish couldn't ask for more!!! Great customer service

We found the service very good and everyone we spoke to was helpful. Providing correct information to all our questions. Mrs Hubble.

very good service