Regularly informed of every part of the transaction. Plates arrived exactly when I was told they would.
M400 MPP
A very simple excersize in choosing a cherished number
J222 MSR
Very easy and very good service. No faults. 5*
Pricing and process clearly explained at the outset. Craig phoned from the auction when my plate was under the hammer, as promised. Nice touch and could hear the actual auctioneer in the background. Got my PJB plate at the July auction for less than I had budgeted for, which was a bonus. Straight forward to deal with and friendly to boot.
Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
B19 MPN
Excellent, very helpful
OO07 LSR
Very quick and effective service
J444 YJU
No snags or anything, all straight forward. Very easy service to use would highly recommend.
This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.