OAA 735

After contacting National Numbers I was put totally at ease, the process of changing plates was clearly explained. Communication first class very friendly polite and professional . Many thanks for a very smooth and hassle free change over

The transaction was easy and straightforward, thank you.

No problems all went fast and smooth

VERY GOOD SERVICE

It was a great and quick service thanks a lot fr that.

Straight forward and reassuring support on the helpline. First class

Most excellent service speedy no fuss completion, on my car in a few days alters the look of your vehicle and many thanks to Ryan ?

excellent service by ryan, very helpful

Very very happy wiv the Service you supplied me

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better