ODV 27

We were approached by National Numbers to sell a number to a potential buyer which was a surprise in itself! They carried out the negotiation without fuss and the transaction was done and dusted in just a few days. The agreed fee was paid into our account exactly as they promised so very happy.

Very good. One blemish when they sent me an email not meant for me which was totally confusing.

Very helpful, kept me informed throughout.

Liam was so helpful during our search for a number plate for our sons 18th birthday. Managed to get everything sorted in super quick time even with all the Covid-19 constraints.

Everything from the purchase of the registration to the delivery of number plates was efficient with excellent communication and the whole process happening far quicker than I expected.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Telphone contact was easy and comfortable. Call handler was courteous and patient. Excellent.

Smooth and simple purchase, Phil was very helpful.

Good service and very helpful!

Excellent service and very pleased with the number plates. Many thanks.