Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
F5 RNL
great fast service - customers service was great
CC10 BOB
Super quick and hassle free! Ordered a couple of days before Christmas and I wasn?t expecting them to arrive until maybe new year? Arrived Christmas Eve and the paperwork followed the following Saturday. Very impressed.
W9 CHL
Easy, brilliant service. Sold my private plate hassle free.
7261 SL
Requested a plate, which they had released, then bid on and acquired for me. Easy transaction, thanks.
SM17 THP
Can?t fault them they communicate well make the process very easy keep you updated each step of the way. I have two reg plates from them and would definitely recommend/use again.