For some time I had been looking for a personal plate for our son's wheelchair adapted car. Sadly, his degree of physical disability means he will never be able to drive himself, but at least with his initials on the registration plate he would feel that he "owned" his car. Finally, I found the perfect plate on Nationalnumbers website and they took care of everything - including attending to the necessary application to retain my personal plate that was already on the vehicle. That was above and beyond the call of duty! Everything was done in a caring and efficient manner and our son still has a broad grin on his face every time he sees his car!
Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
I am delighted with the communications from national number.co.uk, their customer service is 100%. My plates arrived with next day service and national numbers kept their word. I would highly recommend this Company and in the future I would not even look elsewhere. The people i have dealt with have been totally professional. I would like to say a BIG THANK YOU NATIONAL NUMBERS.CO.UK. Just waiting my paperwork to arrive.
MAB 85V
All made very easy by the helpful staff.
M40 BRY
Smooth transaction, very friendly staff and regular communication.
SS06 MGS
PROBLEMS PAYMENT 2 WHERE TAKEN FROM ACCOUNT IT WAS RETURNED ASP SERVICE AND STAFF EXCELLENT
EA52 EWA
Staff knowledgeable easy process and paperwork delivered really quickly.
R2 OVX
Extremely quick number plate delivery (within 48hrs) and documents also distributed quickly. Very simple transaction and efficient service, would use again.
AUS 911S
Great service and quick turnaround from purchase to receiving number plates and logbook. In fact it only took 4hrs to complete the registration on my car..! Paul
P121 VEN
An easy experience. Friendly knowledgeable people easy to deal with.