Although I was unable to finalise the registration online, I received an old school type of support from Paul who guided me through the different steps and we got it all sorted. DVLA documents followed swiftly and the online transfer was super easy. So all well worth it!
This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.
M24 JAM
Great service from start to finish, got a great deal on my plate, Thanks
T2 OCF
Really simple for somebody like me who had no clue about what to do. They gave pricing including the plates, asking me for the specification , then the documentation arrived from DVLA in a couple of days. Excellent service.
P50 KRN
Great company to deal with, very friendly and professional from first call to end. Kept me up to date, it only took just over one week to complete everything, they even made my new plate for me and posted it out. They sent all new information to dvla so i never had to do a thing. Highly recomend them if you are looking to purchase a private plate.
72 DEE
A worthwhile and helpful service, providing all the leg-work in obtaining my new plate, and representing me at the DVLA auction. Improvements could perhaps be a better focus on communications (I received several requests for the same information, despite having sent it at least twice), and perhaps some better explanation on what to expect during the auction day, including auction terminology for those of us inexperienced at auctions! Overall however, a positive experience and I would recommend to others.
HA10 TCM
Promptly dealt with and happy all round.
M44 EDX
Good very helpful
944 PDF
A very good and professional service. I would certainly recommend them.
RJ59 ROY
From when I enquired, to the day I put my plate on the car, the company was helpful from start to finish.