R121 MAS

In a transaction where buyer/seller and intermediary never meet TRUST is an essential ingredient, and from the outset I felt confident that my sale was being professionally handled, and whoever I spoke to knew exactly what was happening and where we were in the process. Great result and pleased with outcome. My only criticism is that the admin telephone number seems to be permanently 'very busy', but response on the sales line was quick and helpful. JR Warwickshire

Easy to use website and fast delivery of documents.

Really easy to deal with and very fast delivery thank you have one happy fella

Can't fault the customer service and quick delivery of my new number plates - Can totally recommend National Numbers.

Customer service is amazing, was so easy to find and buy the perfect reg. My only issue is the fact that you have to buy a set of (very pricey) number plates, like this should be an option, also the plates themselves are honestly the worst ones I?ve ever seen, and for £50 they should be a lot better. Another thing is the transferring of the reg, I feel this should also be optional, I personally would?ve preferred to make contact with the dvla myself. This could just be me missing something on the website...? Other than those minor issues, absolutely perfect, and a pleasure to deal with.

Fantastic service, very helpful even to me who knew nothing about the process. they took time to explain and guide me through the process to a successful purchase. Thank you Tom

Prompt efficient service. A pleasure to work with.

straight forward.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very quick and thorough service. Office staff friendly and helpful with my query. Would definitely use again.