R400 FYS

Great service but some advice was not complete

The process was very easy expect my bank declined the transaction until I said it was me using the card. Not sure why. So far so good, waiting for my purchase.

Really easy process to follow, plates came through in 48 hours and the paperwork 48 hours after that. Great service.

The very good plate I first found listed and purchased for cash on the spot was unfortunately already sold but that initial setback was more than paid for a few days later when I was offered a perfect plate on par with the one that hooked my sale and a 70% refund! That excellent resolution was a result of happy chance and exceptionally ethical customer service. I would of happily paid the original amount for the specific registration I was eventually offered after a few days waiting for something unusually apt to surface. For less than the price of one new tyre you will find at least one suitable plate for your car and probably a dozen more to choose from in most cases.

Everything went smoothly from buying online receiving paperwork and plates through the post.

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

All went well and pleased with service received. However there were 2 times when their phone was not answered and no return call. All went well in the end but process unclear for a novice first timer.

Great service

Great service, quick an efficient, and easy to deal with. Thanks National Numbers.

Very pleased with the purchase transaction. Very able staff, quick response to telephone queries, helpful personnel. Highly recommended . My apologies for not giving feedback sooner. Tom Smith