RDM 729

Very straight forward and excellent service.

Outstanding customer service a joy to deal with

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Polite and now have the number plate not on the car quite yet but will be soon.

I spoke to Martin in first instance and he was very honest and straight forward with my purchase, when I paid the deposit. Secondly I also spoke to Stewart as Martin was busy and he to was very honest and I paid the balance of the monies for my purchase. The team members are very good as to what they do, and tells you exactly what you are paying for. Thank you all to the team.

Good service

Excellent service from start to finish of my plate

Fantastic, friendly, efficient staff and service. Would highly recommend.??

Helpful and friendly staff. Delivered what they promised. Made the whole process simple

Great service from start to finish, always kept me informed. Would recommend