RUI 722

Great and efficient company to deal with, whenever you have a query they are very helpful. We have had 3 sets of number plates from them and would recommend them.

A few small glitches but soon overcome. Staff were helpful and efficient. I just wish that dealers had better control of the numbers they advertise. One reg National Numbers was advertising had been sold three years ago but they were still advertising it ! To be fair all the dealers seem as bad in this aspect

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Great service. Very helpful

Very good response and customer services.

Great service and very helpful throughout the process. Would recommend without hesitation.

wouldn?t deal with anyone else - Paul Moore has the patience of a saint and spends much time helping you to find the exact thing you?re looking for. Seamless service from start to finish.

Top service nice friendly staff

I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!

Very helpful and understanding, sounds like a good team to work with. Had to phone a couple of times for various reasons and each time each person was very friendly and responded to questions. Thank you