RXZ 989

Started with a phone call to verify I was still wanting to sell my plate, then a verbal offer whi ch when accepted was followed by an email offer and paperwork. 2 Forms to fill out and post along with the retention certificate. Sum agreed was deposited in my bank account 9 days later. Can't fault the service - very easy and very happy with the price the plate achieved. National Numbers gave us a professional and efficient service.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Really quick helful and got the cheapest rate for plate and finance really happy

Easy, fast and no hassle.

The service was fab, the gentleman I spoke to was very friendly and helpful and I purchased the plate without any issues. The documents and plates arrived quickly. The only criticism I have is that this was a surprise for my husband's birthday and the letter sending the document had the company stamp on the reverse so it spoilt the surprise as he knew I has purchased a plate! Maybe just a return address without the company name would be better?

Even during this difficult time with the Coronavirus I had my number plate stolen from my car. I received the replacement very quickly and when I needed extra information they were very helpful on the phone. Would recommend Then

Excellent service and honest advice would recommend to any one

Excellent service - great to deal with a company that does exactly what they say they will and very quickly.

Quick easy service, very helpful when I had a slight problem, would recommend.

Fantastic service really helpful staff Paul was so helpful