Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
RAY 910W
What great service nothing was to much trouble helped me to surpise my husband for his 60th birthday by arranging for the number plate to be ready and active for his birthday i would like to say a Big thank you to Chantelle who helped me enormously.
I was so frustrated to find so called cheaper companies added on charges on the last page once you had spent time with the online order. I hate this practice so it was so good to deal with honest people who kept me in the loop either by phone or e-mail every step of the way. My plates arrived very quickly but I have to wait now for the good old DVLA to send me a new tax disc and V5. Cool plate though for me, a photographer - P1 XCB
BS51 PLS
Good service
D19 UPE
Good customer service, nice job done
T4 AHC
Great service with regular updates
CA11 UPM
VERY EFFICIENT AND HELPFUL
8 SHP
This company delivers. I've purchased premier plates from other companies and cannot fault how they work.