Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
M5 UKN
The very good plate I first found listed and purchased for cash on the spot was unfortunately already sold but that initial setback was more than paid for a few days later when I was offered a perfect plate on par with the one that hooked my sale and a 70% refund! That excellent resolution was a result of happy chance and exceptionally ethical customer service. I would of happily paid the original amount for the specific registration I was eventually offered after a few days waiting for something unusually apt to surface. For less than the price of one new tyre you will find at least one suitable plate for your car and probably a dozen more to choose from in most cases.
M6 DMM
The money took a little longer to come than I was told, but overall, a good service.
K888 MDA
Good service
BG53 RVS
Very easy and trouble free transaction. Would use again and recommend.
P25 JMW
Excellent communication and swift service.
M155 AHB
Excellent communication from start to finish An easy and uncomplicated transaction.
B15 JKO
Really simple hassle free experience everything was done for me
L8 THS
Very good service, always kept me updated what the process is as I never had a private plate before. Thinking of getting another for my car now