Really easy to use on internet, great team, quick response and good value for money.
This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.
Excellent service from start to finish when I purchased the registration CR12TAL I will definitely use National Numbers again for any registrations that I'm looking to purchase. They are selling a registration for me at the moment and the customer service once again has been first class.
M25 MJP
Easy, efficient, professional service.
TL51 AHL
All done smoothly and quickly
BO55 UFK
Amazing response
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
P8 PGS
Staff were friendly and efficient . Plate sourced quickly . Only one slight niggle and that was that it was a gift for my husbands anniversary which I did say and when they arrived he took the post from the postman and it said national numbers on the packaging spoiling the surprise . All in all though great service .