A worthwhile and helpful service, providing all the leg-work in obtaining my new plate, and representing me at the DVLA auction. Improvements could perhaps be a better focus on communications (I received several requests for the same information, despite having sent it at least twice), and perhaps some better explanation on what to expect during the auction day, including auction terminology for those of us inexperienced at auctions! Overall however, a positive experience and I would recommend to others.
E7 MCC
Very good service. Thank you.
N4 CML
However I was a bit surprised that I was requested to pay a top up on the deposit. Also the actual seller was not as fast in responding, confirming the plate was still for sale and returning transfer confirmation back to the agent, as I would have liked. However once the agent had the seller?s authorisation documents returned, the transfer was completed over the phone, allowing me to start ordering plates etc.
18 BRO
All good thanks
ST59 JET
Excellent service and prompt delivery/
K9 CLA
Friendly, but professional. Very happy with the number plate I purchased
Thank you for sorting out my plate it is an awesome number plate! Perfect match for my name "Ovais" - OVA11S Keep going outside to look at it, i can't believe its mine now! Big thank you to national number for sorting out and for the brilliant service, quick response by email for a deaf person, normally it's hard to communicate! It nearly went to auction i was so worried about losing the number plate so i got it now!! thanks for sorting out with DVLA, everything is smooth now Thanks again Cheers Ovais Khan
KMC 16F
100% excellent service. Phil could not be more helpful and was always on hand through the whole process to explain any questions or concerns I had. There was 1 little hiccup, which meant I had to pay the invoice from SMA direct and not via National Numbers, but this was swiftly explained and true testament to any business is how a problem is overcome. Great service and should I ever be purchasing another number plate, I will most certainly be calling National numbers.
The end result was good, but I would have preferred a little more ongoing information with regard to the stage the transaction was at rather than me having to contact them. Other than that the whole process went without a hitch and the documentation sent out was very comprehensive.
P19 XOR
Fast and efficient with clear instructions. Thanks!