It is the first time that I have used such a service but, coincidentally two colleagues of mine were also buying private plates from different companies. Their experiences were far different to mine. They both had documents lost and are still ongoing. I began my process With National numbers much later and mine concluded very quickly. Couldn't have asked for better. They did everything for me in super fast time.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
As others have found couldn't fault service really did what they said they would in a professional and friendly manner
V1 JDO
Excellent service and genuine 5 Star Customer service..... From purchase to transfer including plates 72 hours... Stunning and the Ronseal of companies.
B13 MAH
Good & very quick, excellent service
60 LEO
Excellent service.
Thanks to Eric at National Numbers who successfully won the bid on the cherished plate I wanted. Absolutely great service totally transparent with open and honest advice. I will definitely be using Eric again!
K333 SOP
Fantastic service really helpful staff Paul was so helpful
Thesis the first time I've acquired a number plate via auction. The whole team made it so easy.