SKZ 513

They contacted me many time to see that everything was going ok with my purchase and informing me of any details

Very helpful, could have done with actually receiving the number plate quicker but other than that no complaints.

Great service, easy online transaction and flexible payment plan 5*

Brilliant service. Thank you so much. Made daughters birthday really special.

Quick and smooth def recommend.

Will be buying more plates from them in the future for my daughters. Jill was one of the members of the team dealing with me and she was very lovely and helpful. Better than five star!!! Highly recommend .

Excellent service. Had the plates within a week . Would highly recommend

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.

Excellent customer service that is efficient friendly and very very quick. Thank you