Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
This company advertised my Number at no cost to me and after a few months sold it at a price I was happy with. The process, once a potential buyer was found was friendly, smooth and efficient. The staff were helpful and paperwork & payment were received promptly. My only reason for not giving them 5 stars, is that their initial valuation was unrealistically high (over twice what I agreed to sell for) which is a rather misleading way to get sellers on their books. Having compared similar plates on the internet, I believe I've been paid a fair market value for my plate and am very happy with their service.
T25 SLH
Great service Easy to use
R8 XAD
Smooth transaction all good
LA04 CAZ
Very easy to buy my number. Great communication .Very happy with the service received
T16 DLP
Excellent service, they do 'what it say's on the tin'. A very helpful lady (Gwen) in the office explained the whole procedure to me. Thanks Again
E18 RRL
Initially, the plate I wanted was unavailable. However, I received a phone call from Paul with another option for a plate similar to what I wanted. 100% happy with the purchase
This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.
We all know that the internet is full of companies professing to sell your private registration plate. Look no further than guys. Once interest had been shown by a potential buyer, the procedure was finalised within days. Communication was key. My sincere thanks to Lenny and Gwen. I would have no problem recommending these guys.