Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
Pretty seamless process.
G8 FSA
They made so easy for me no hassle, highly recommended
DD13 BAZ
Very helpful. Excellent service.
R28 CAN
Found the staff very helpful nothing was to much trouble excellent service
C14 CAV
Glad to have sold it but think National numbers could have given me more. They do not tell you how much they get
Every time I contacted NN there was always someone there to give information or guide me to what I needed to know with politeness and professionalism. I would recommend them to anyone, their service is 2nd to none. I would also say that Debby McCabe at after sales is a credit to the company. Thanks again guys.
HK66 LEE
From the initial enquiry to purchasing and completion of 2 number plates customer service was excellent.
F77 UYF
They did exactly what they said they would. What more can you ask?
T200 WEN
A longish wait but the sale and its attendant paperwork was made very easy. Thanks.