Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
JJ04 DEN
Good quality and customer service, and fast service, recommend to anyone
16 AT
Nice staff to do Business with 10 out of 10
Excellent service, straight forward no problems
PE17 KES
Excellent Service
Y2 PET
A brilliant service from start to finish ... everything explained clearly and it was a very quick transfer ... thank you very much
K14 ATP
Great service from start to finish. Easy search functionality on the site and very simple ordering process. Everything was handled for me, smoothly and very efficiently. Highly recommended