wouldn?t deal with anyone else - Paul Moore has the patience of a saint and spends much time helping you to find the exact thing you?re looking for. Seamless service from start to finish.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
SO10 ALM
The e mail I was sent indicated I would receive mail with a return envelope to return the log book for current registered car, however I received e mail few days later stating I could attach a photo of log book, which I then did and progressed my purchase. New log book received few days later.
AM51 OTH
Great service and paper work arrived within a few days. Well Done!
THZ 8355
Transfer completed in two days, many thanks
JXZ 1933
Very easy to purchase, very helpful staff!
DU14 NNE
Made the process very easy
TR02 JAG
Great service and very helpful
B3 SHL
Excellent service. Will definitely use again
K600 TRE
Very good service I dealed with Liam all the way through ??