TIB 447

After waiting 18 months to sell my number plate, the seven weeks from NationalNumbers phone call to completion went quick enough ! Not I hasten to add, the fault of NationalNumbers. I suspect the biggest delay was with the DVLA and their processes. The company was very professional, kept me informed all the way and always responded to emails. I spoke to several people on the phone and they were always able to give me up-to-date accurate information. They were courteous and helpful. Anyone who puts the following on their website might appear frivolous but what it actually reflects is a human approach to life and an appropriate sense of humour ! "National Numbers is based in sunny Billingham in the North East of England. The staff all wear flat caps and have a passing interest in whippets! The office has a beautiful panoramic view of the largest petrochemical complex in Europe." Thank you NationalNumbers for selling my plate and making me smile.

First class service

The actual service of getting a personal number plate is good however people over the phone need customer service training as they sound miserable and don't feel they would go the extra mile fo a customer.

Excellent service and advice. I would recommend this company to anybody thinking of selling or buying a personal number plate.

All done smoothly and quickly

Sold our number and really happy with price agreed with NN. Whole transaction start to finish took 5 weeks - little longer than expected but happy nonetheless. I'd completely forgotten our number was listed for sale with NN then got a phone call out of the blue from Adam asking if we would sell for an offered price which we were happy with. Was a bit of a leap of faith completing the paperwork and handing over control of our number to NN but it worked well and no real hassles. We had to chase up a couple of times (dealing then with Ryan) - seemingly although the buyer had paid a deposit he/she hadn't come through with his/her paperwork and NN was waiting on him/her. Ryan called the buyer and obtained confirmation he/she was going through with the deal then Ryan called us back and advised he would send off our paperwork to DVLA and then send us our cheque - which he did - thank you Ryan. So all-in-all a good deal - we're happy - just the communications from NN side were a little lacking when things got slow - we had to do the chasing up calls (2) but Ryan certainly grabbed hold of it and brought it to a good conclusion for us.

Just very friendy, very reactive, very efficient from beginning to end. All very satisfied all along, already recommended to friends.

Great service, easy and simply to do and friendly and helpful on the phone with any questions i had

In a transaction where buyer/seller and intermediary never meet TRUST is an essential ingredient, and from the outset I felt confident that my sale was being professionally handled, and whoever I spoke to knew exactly what was happening and where we were in the process. Great result and pleased with outcome. My only criticism is that the admin telephone number seems to be permanently 'very busy', but response on the sales line was quick and helpful. JR Warwickshire

Simple website with good communications. I purchased the plate as a present and the plates arrived in 2 days with the paperwork following within 5 days. Very happy thank you.