TKZ 172

Website was easy to use. My order arrived through the post in days. This is the second time I have used this site and I would again in future.

I have had a brilliant experience with this company, having contact with Jill throughout who explained everything from start to finish, I would recommend to anyone. Thank you Jill.

National numbers have provided me with a great service all the staff are helpful and keep you informed by email. Many thanks.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

The whole process from start to finish was professional and very quick

I am very pleased with the service, the overall experience was great, I am now the proud owner of my personal plate, however, I paid the extra for the acrylic number plates, which look great, they do everything I asked during the order process, but I am totally unhappy with the end result, I chose L100 PJN to be with my expectations, I got L100P JN , I am clearly going to have to buy replacements. All of that said, I would use this very professional company again

Prompt and efficient with helpful customer service.

quick and easy to do arrived on time ready for a birthday surprise

This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.

Very simple quick and easy