Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
Y20 JDL
Purchased a private Reg used the fastrack service and it was very quick and efficient would recommend
K9 NWJ
Excellent service and prompt
GTP 6N
A brilliant transaction from a really good company, especially in these difficult times
TA10 EVS
Very speedy thank you. However, I think taking your deposit before checking for finance is a bit cheeky
B12 ADG
A pleasure to do business with very professional, kind and helpful in my transaction with them. I would have no hesitation in trading with them in the future.
Y5 SPK
Quick and easy service.
VFZ 4769
Excellent service and a pleasure to deal with nothing but helpful