TYH 18

It would have been nice to have had the option to have a nice presentation certificate like some other companies do as it was purchased as a birthday gift

I found the number plste i wanted and the price was very good

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very easy to deal with

I had the added problem that I was buying the reg but not collecting my new to me but pre owned car for another couple of days. Gwen at new reg steered me through that and made it really easy for me. Paperwork, documents etc, everything sorted in a couple of days. Thanks John :-)

They sorted everything out all done in a week , well pleased

Eric was very helpful in resolving my number plate query

Easy transaction and quick delivery , can?t say any more than that and would use them again

It was a great and quick service thanks a lot fr that.

Outstanding customer service a joy to deal with