UIG 588

My first time buying a personalised number plate

Really helpful guy on phone.The whole process was quick and easy. They sent the new log book out before I'd sent them the old one. New number plates recieved in four days. Would definitely use National Numbers again. Thanks guys.

Good customer service, nice job done

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

Started with a phone call to verify I was still wanting to sell my plate, then a verbal offer whi ch when accepted was followed by an email offer and paperwork. 2 Forms to fill out and post along with the retention certificate. Sum agreed was deposited in my bank account 9 days later. Can't fault the service - very easy and very happy with the price the plate achieved. National Numbers gave us a professional and efficient service.

Very clear and helpful as a first time purchaser. Lived abroad for 19 years so had little knowledge of UK DVLA procedures. Very satisfied.

This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.

Great service

Very pleased with the service and assistance required whilst purchasing my plates. Highly recommend National Numbers.

I gave a rubbish review of this company as I was extremely dissatisfied but thought nothing would happen. I received a call from the Managing Director the next day & it was sorted by the end of the same day! Reviews can be powerful & get the right outcome. The MD restored my faith in the company & I would use them again. Thanks