Having contacted National Numbers regarding a registration that was of interest, their sales agent was first class. The communication was excellent and, having struck a suitable deal, the administration and assignment could not have gone smoother.
LK07 THO
Simple purchase, arrived in great time and fab customer service. Thank You.
F14 XEL
Fast, efficient, confident and knowledgable. Excellent experience. Thank you.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
OW11 ANW
Fantastic service, extremely quick and extremely easy. I hardly had to do a thing to change my plates apart from physically installing them. Great service and highly recommended.
M33 LDW
I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!
CB03 DEB
Had no problems dealing with National Numbers.
KXZ 9744
The staff were very pleasant to talk to and generally my change of number plate was well handled and processed. One slight hitch occurred when my registration form did not go the right person and this delayed the issue of my new number and plate by about a week. When the hitch was sorted out things then moved very quickly. Overall quite satisfied with the service.