V33 NYH

Very good service

VERY STREAMLINED PROCESS WAS KEPT UPDATED THROUGHOUT THE WHOLE PROCESS WOULD USE AGAIN AND WOULD DEFINITELY RECOMMEND

I found them very helpful.I even got a prompt refund that I had overpaid and I wasn't aware of

I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!

A worthwhile and helpful service, providing all the leg-work in obtaining my new plate, and representing me at the DVLA auction. Improvements could perhaps be a better focus on communications (I received several requests for the same information, despite having sent it at least twice), and perhaps some better explanation on what to expect during the auction day, including auction terminology for those of us inexperienced at auctions! Overall however, a positive experience and I would recommend to others.

Paid for it . Received the Certificate . Sorted it out on line . Job Done . Simple.

Everything went smoothly and all my questions were answered immediately. Phil was very helpful.

Excellent professional service. Thankyou.

It's all so easy and user friendly

Made the process very simple and quick.