V3 FYE

Quick efficient service

Your advisor was polite, helpful and well spoken - got the paperwork through in a few days. Top marks. Very efficient

I'm very happy with the service. And I would recommend them to my friends and colleagues.

Sold our number and really happy with price agreed with NN. Whole transaction start to finish took 5 weeks - little longer than expected but happy nonetheless. I'd completely forgotten our number was listed for sale with NN then got a phone call out of the blue from Adam asking if we would sell for an offered price which we were happy with. Was a bit of a leap of faith completing the paperwork and handing over control of our number to NN but it worked well and no real hassles. We had to chase up a couple of times (dealing then with Ryan) - seemingly although the buyer had paid a deposit he/she hadn't come through with his/her paperwork and NN was waiting on him/her. Ryan called the buyer and obtained confirmation he/she was going through with the deal then Ryan called us back and advised he would send off our paperwork to DVLA and then send us our cheque - which he did - thank you Ryan. So all-in-all a good deal - we're happy - just the communications from NN side were a little lacking when things got slow - we had to do the chasing up calls (2) but Ryan certainly grabbed hold of it and brought it to a good conclusion for us.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Really simple for somebody like me who had no clue about what to do. They gave pricing including the plates, asking me for the specification , then the documentation arrived from DVLA in a couple of days. Excellent service.

all went well in the estimated times.

Had moved abroad but everything still went very smoothly

Great to deal with extremely fast service even with covid would highly recommend

Best thing I bought great guys good prices and the staff support was fantastic thanks steve