V70 LTB

Top service from start to finish

Great service.

I started my enquiry online and then shortly after I had a phone call to talk me through all my options. I had chosen my new number plate which came the next day which was great. 3 days later my certificate came and I could put my new number plate on. All in all it was great service from start to finish and the guy on the phone was a great help so 5 stars ?

National numbers arranged the sale of my number, there were no silly offers, like other companies, I was paid the amount I asked. I then purchased another number from them, both transactions were completed very quickly with no problems. I cannot praise them enough and recommend them highly.

simple purchase , well documented information very satisfied

Excellent service straight to the point. Listen and accommodated according.

Excellent service. However still waiting to hear anything about selling my plates

The whole process was easy and hassle free.

I wrote a review on the day of the auction, due to the disappointment I felt. I can not emphasize the difference Martin made by emailing me and having a follow-up conversation. Not only do I value the conversation I had with him, I greatly appreciate the service he is providing to me. The follow-up service is more than 5 stars. Again thank you, Martin, for being an exceptional person!

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better