V70 TOJ

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

As above, great stuff

Quick and professional service.

Communication fantastic even in these uncertain times reassurance through each step. Thank you

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

My number plates arrived within 7 days. I contacted national number plates to ask them to help me register my new plates, the lady was very nice she did it for me whilst I was on the telephone. I would highly recommend this company to family and friends.

Very helpful efficient service

bought number plate online, within one week it was sorted with full instructions on how do do your transfer of number plate. Highly recommended.

Fab service ordered and told 5 to 10 working day the deeds to my number plate arrived 3 working days later fab service also fab customer service when phoned to order

Used them three times now. So proactive in keeping you informed at all stages of the transaction. Would certainly recommend them.