Had an excellent experience using national numbers. Everything was explained on the website and straightforward. I liked the fact I could just leave it all down to them to do the transfer as it saved me time and the possibility of doing it wrong! Communication was good if abit slow via email however all my queries were answered cannot fault them and will and have already recommended!
PG09 PUG
Outstanding service, process was completed extremely quickly. I was kept informed of progress. Extremely friendly and helpful staff. This is how customer service should be.
KR57 KJR
Very efficient and thorough service. Cannot fault my transaction with National Numbers.
Same plate as RegTransfers who took a deposit for £1758 for a future registration, and Lenny at Nationalnumbers quoted £899 without knowing what I had been quoted. Thankfully they got it first, saved me £850 and were professional and honest through the whole process. Do hate greedy people.
RO55 TRY
Very smooth and hassle free transaction.
J14 ABP
Perfect service and support
G10 AYA
Very simple quick and easy
GEO 26
Prompt, efficient, polite & helpful throughout the process.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
