Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
P111 TNG
Quick , great communication
PG09 PUG
Outstanding service, process was completed extremely quickly. I was kept informed of progress. Extremely friendly and helpful staff. This is how customer service should be.
92 GK
National numbers arranged the sale of my number, there were no silly offers, like other companies, I was paid the amount I asked. I then purchased another number from them, both transactions were completed very quickly with no problems. I cannot praise them enough and recommend them highly.
S28 ADY
I bought a number plate for my son from National Numbers who were excellent. The help information provided was first class. The transaction was done professionally and swiftly. I will be using them again in the future highly recommended
VW05 LOL
excellent service and even though we are having problems with the covid 19 we received our number plates on time will defo use you again x
B16 KCD
Staff were helpful, polite and did what they said they would do in the timescale promised. It all happened without drama and at the cost quoted. An exceptionally good service.
Y26 ARH
Fantastic service from the start - couldn't fault anything, new plates on car and everything sorted in just over a week, would highly recommend to others.
JBB 61A
First contact was good and helped me find number plate that was personal, I was looking at another number at the time. The pack that came out was generally good but lack of clarity as to how much the total should be when extras added. Phone call queries handled well and generally available after a few rings. Would recommend to others.