W13 FTB

Very pleased.

Simple, quick and easy. Job done. The only slight negative is I felt I had to chase them a couple of times to be kept informed of progress. Overall however worked well and got the plate I wanted.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent service by all the staff involved. They had difficulty in contacting the owners of the numbers due to the summer vacation period but they persevered and got me the plate I wanted. Thank you!

Very helpfully, nice easy transaction.

VERY EFFICIENT SERVICE

Had no problems dealing with National Numbers.

While working away I was looking late last week for a private number plate and came across this company- previous used another company for three others that I have procured BUT cannot praise this company's service enough. Made three late night enquires - website easy to follow and clearly demonstrates the number plates with costs By the morning I had received a phone call but due to the fact I was on site I asked if they could email costs plus extras for me to review which they did. By lunchtime I spoke with a young girl called Clare and was sorted. Straight forward payment - plates- transfer... Made plates arrived next day few days later I received the cert to put on the new car. Clare was ?Brilliant? manner/explained and sorted. Telephone conversation- no pushy spell which I cannot stand Excellent service - Proactive- Straight to the point- Delivery cannot fault

Staff knowledgeable easy process and paperwork delivered really quickly.

Just got off the phone to the boss, Eric, and he has said he would do his best to source a number plate for me for my partners 30th Birthday. After a month of searching other sites and speaking to other customer service representatives etc. Eric was definitely the most helpful.