Very pleased with the entire transaction and service- My husband was delighted to get his number plate and relevant paperwork well before Xmas- thank you.
MGZ 1898
A very good company friendly did me a good deal
1 TAT
4 Star service, could be five, lack of communication some times as they don't keep you up dated, but over all very happy
M25 DMO
So easy to deal with and so helpful
2 EPR
Excellent service even through all the Covid issues. Kept me updated on the progress of my sale.
MH17 MTH
All completed as promised with assistance by telephone
G18 AKR
Found the perfect number plate for a special birthday present - purchased online and document arrived within 5 days. Great service!
RB56 RAE
Quick delivery of plates and really friendly sales staff were happy to answer my queries.
Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
D19 CKY
Very good quick service only complaint was getting in touch with admin phoned three times told 2nd in Que on phone 5 mins only to have phone put down on me so called phone number to buy put straight on phone strange one pound a minute