W17 YOR

Positive proactive staff who were very helpful throughout the transaction. The seller of my plate was dragging their heels a bit with the transaction but the staff at National continued to ensure that things went through smoothly and swiftly one all the paperwork was received.., 5 star customer service experience so a special thank you to the professional and attentive staff!!!

This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.

First class service

Brilliant service and quick ,Paul Great customer service.

Transaction completed without any problem. Couldn't ask for anything better. Money transfered very quickly.

Spot on cheers

All went well and pleased with service received. However there were 2 times when their phone was not answered and no return call. All went well in the end but process unclear for a novice first timer.

Amazing response

Good friendly staff willing to be helpfull

Great communications and a very easy straight forward transaction, many thanks