WER 113

First time into personal plate, painless and efficient!

This was not the easiest company to buy from and it appears that not all numbers listed are actually for sale. We did complete the transaction on the third number I tried to purchase. The problem with the other two appeared to be that the seller did not respond to National Numbers. However, no-one told me, the customer. Several weeks after making an enquiry I had to phone up to find out what was going on, no news so we tried another number and the same thing happened. Once we did agree a deal on the third number the process worked smoothly but apart form the original email no further communication until I received an invitation to complete this survey. I buy frequently on -line and most companies send emails - even if they are automated - to keep you informed of delivery etc. The process worked, the price was competitive but it is a bit disappointing as a cherished number plate is a luxury item and you need to have a good buying experience but it was not.

A brilliant service from start to finish ... everything explained clearly and it was a very quick transfer ... thank you very much

Have already recommended to friends and family and two family members have recently made a purchase . Would highly recommend my husband is very happy with his new number plates

Even during this difficult time with the Coronavirus I had my number plate stolen from my car. I received the replacement very quickly and when I needed extra information they were very helpful on the phone. Would recommend Then

Seamless transaction. Both Paul from Sales and Ryan from the follow up team were brilliant. Polite, efficient and above all very helpful. I really am impressed and will he recommending to friends and family.

nice and easy transaction

Excellent service, very quick exchange. 5 Star Service. Would Recommend them to my Family.

Sold our number and really happy with price agreed with NN. Whole transaction start to finish took 5 weeks - little longer than expected but happy nonetheless. I'd completely forgotten our number was listed for sale with NN then got a phone call out of the blue from Adam asking if we would sell for an offered price which we were happy with. Was a bit of a leap of faith completing the paperwork and handing over control of our number to NN but it worked well and no real hassles. We had to chase up a couple of times (dealing then with Ryan) - seemingly although the buyer had paid a deposit he/she hadn't come through with his/her paperwork and NN was waiting on him/her. Ryan called the buyer and obtained confirmation he/she was going through with the deal then Ryan called us back and advised he would send off our paperwork to DVLA and then send us our cheque - which he did - thank you Ryan. So all-in-all a good deal - we're happy - just the communications from NN side were a little lacking when things got slow - we had to do the chasing up calls (2) but Ryan certainly grabbed hold of it and brought it to a good conclusion for us.

Friendly staff made the purchase and process proceed smoothly albeit slower than expected. Promt replies to e-mail queries were reassuring and useful. Would definitley reccomed National Numbers and would happily use them again myself. Brian