Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better
FP61 VCP
Great service.
OO11 CJM
Good communication from NATIONAL numbers but had a delay from DVLA!
X999 DBH
Great service from start to finish, personalised numbers plates ordered and paid for on the Monday and arrived first post the next day. Fast track of documents through DVLA dealt with quickly and efficiently. Not overly expensive all in all a very good service. Thank you to Nationalnumbers for their no hassle service. David Hedges
M24 MAW
called with the plate number i wanted and the staff sorted the rest . staff helpful and very knowledgeable. talked me through the the purchase. would defiantly use again .
PT10 ERS
The service was fab, the gentleman I spoke to was very friendly and helpful and I purchased the plate without any issues. The documents and plates arrived quickly. The only criticism I have is that this was a surprise for my husband's birthday and the letter sending the document had the company stamp on the reverse so it spoilt the surprise as he knew I has purchased a plate! Maybe just a return address without the company name would be better?
T25 SLH
Great service Easy to use
P44 CRU
Last minute present for my husband , was easy to do and very quickly recieved, only thing was that the plates were for a motorbike and I recieved car plates but a quick call and the bike plates were delivered next day .
MM03 TUM
Very swift and straight forward
LJR 2X
Very open people to deal with, easy to follow procedures, and any query is instantly answered, glad I phoned this company.