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I purchased a plate from NN back in June of this year. I then went on to buy another. I did complain at the time as the advisor was extremely rude and I decided not to purchase. I was told however should I change my mind and come back I could perhaps be given a discount due to the poor experience I had. Everyone deserves another chance so I emailed this month and dealt with Jill. Her customer service was exceptional, she replied immediately to my email and followed this up with a call at a time that was convenient for me. She was thorough, honest and there was no pushy sales tactics. I've bought yet another plate and will more than likely return for a third in December. I will be going directly to Jill !! Fab service thank you NN and thank you Jill !!

We placed our cherished number plate with National Numbers for sale. We rather forgot about it until out of the blue we received an email saying someone had expressed interest and the price seemed fair. After that the process went smoothly only delayed possibly by the fact that we live on a remote Greek Island and getting the signed paperwork back to UK can take a few days. From notification of interest to receipt of funds was less than three weeks so top marks from us for National Numbers. We spotted a few spelling errors on the forms hence we haven't given five stars. 4.75 would be our rating.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent customer services. Very helpful and quick response

I had completely forgotten about registering my request with Nationalnumbers as it had been some years ago, so when they contacted me I was quite suspicious and not quite sure if it was all a con. Anyway, I went along cautiously and I have to say the staff were at all times extremely helpful and reassuring and the whole process was managed by them very smoothly and professionally. I now have my new plates which I am very happy with and I would unreservedly recommend Nationalnumbers based on the service I received.

NN approached me to see if I was still willing to sell the plate, that I had bought ages back with two others and did not really need so had put up for sale. As no one had come forward I thought I would use it, so I had, only a few months ago, put this on a vehicle. Nevertheless I was happy to sell at the price I had asked a year ago. So from that point of agreement to sell, it was straight forward. As stated within 2-3 weeks, timing reliant on the DVLA turning round the paperwork (and the DVLA being busy around 1st March with new registrations I guess) and issuing the replacement V5c, I have now received payment and I am a satisfied customer!

Faultless and stress free. Definitely use them again

Initially, the plate I wanted was unavailable. However, I received a phone call from Paul with another option for a plate similar to what I wanted. 100% happy with the purchase

Very easy to get a number plate, lots of choices also, very happy, thank you very much.

Sold my plate thorugh National Numbers. They actively chased the buyer throughout the process to speed it up.