X5 FYO

so quick and easy

The company explained clearly the process to me. On the last day of the auction, I was so stressed (as I have no gambling bone in me), but the rep called me and calmly reassured me. His advice turned out to be spot on and worked for me. I paid more than I wanted, but I got what I wanted. Thank you!

Straight forward everything went to plan very pleased

Nice and easy bought the plate and they sorted it all out for my new motorcycle. They sent a plate all I had to do was fit it and all was great. They sorted it out with the DVLA all I had to do was tell my insurance company and that was that ?.

Fantastic customer service.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

No snags or anything, all straight forward. Very easy service to use would highly recommend.

Would recommend to any of my friends. The team were there if I had any questions and the fast service option was worth it as I sent my V5 off on Saturday and it had been changed by Tuesday and had my V5 back Friday morning. Super happy with national numbers ???

Great communication and speedy service highly recommended.

Spot on on the phone all the time just to let you no how things are going well imprest