X5 KVB

Bought my plate online and a problem occurred .Phoned to check what the problem was and was dealt with by Jill. The problem was unable to be traced straight away.Jill noted my number and said she would check everything out and would return my call to confirm everything was alright. Fair enough within ten minutes Jill was back in touch not only to confirm all was well but also to state that she had put the relevant paperwork In the post for me. A most professional and charming lady. An asset to your company.Thank you. E.Morgans

A great experience from start to finish ThankYou

Very helpful, and very good service, would definitely use again.

This was my first time using national numbers. They explained the buying process and in my case the timed auction procedures etc and took my deposit but then didn't send the auction documentation through. I called, it was sent and I returned the completed forms for the auction my plate was due in. But then there was no more communication so when the auction started I wasn't sure if the bids I could see going up via the website were mine or not. When I called, they always answered and with the exception of the initial paperwork hiccup, everything went perfectly smoothly. Maybe I was worrying needlessly, but the occasional email update to inform you that each stage has been completed would provide that little reassurance that everything is on track. Would I use them again? Yes, absolutely.

Everything was fine, no problems what-so-ever

Such a smooth experience.

Simple, good communication & did what they said they would

Really quick helful and got the cheapest rate for plate and finance really happy

Thank you. Very good customers service. Specialy Martin. I order nother no plate I am waiting. Thx

Great service from Phil all the way .