XIW 713

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

A quick, easy, and efficient transaction. The transfer was explained in detail by phone, delivery of the plates was very quick, and the form-filling was smooth and trouble free.

Very professional and made the whole process so easy.

Excellent service

Very quick and easy to buy a number plate....these guy's were very professional and helpful every step of the way.

great service

I sold my number plate through national numbers and I couldn't recommend them highly enough. Service was excellent and efficient.

Very happy with the speedy service.

Very helpful staff quick and easy transaction and Helen on the end of the phone after sales

Everyone very helpful and efficient. Sell went smoothly.