Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.
I asked National Numbers to find a specific number plate for me (precise combination of letters and numbers relating to the year my wife and I married and our initials) National Numbers found the plate, got it for me at a reasonable price and handled the transfer smoothly. I wouldn't hesitate to recommend them and will use them as my first choice when buying or selling a plate in future.
Excellent service, prompt, all done within a week.
A61 MEL
Excellent to deal with no fuss did exactly what they said my plate was sold transferred and paid for very quickly many thanks (Professional)
Have never bought a personalised plate before, but national numbers made it very easy. Craig kept me informed about the process throughout. Would highly recommend
This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.
51 MBY
From start to finish ,the service was excellent can?t say enough to praise ??
L14 PGW
Good experience Slightly more information could be provided about what happens after you?ve paid but overall very good
P21 GGD
Very good service. The number was on the car within 5 days of purchase.
This company advertised my Number at no cost to me and after a few months sold it at a price I was happy with. The process, once a potential buyer was found was friendly, smooth and efficient. The staff were helpful and paperwork & payment were received promptly. My only reason for not giving them 5 stars, is that their initial valuation was unrealistically high (over twice what I agreed to sell for) which is a rather misleading way to get sellers on their books. Having compared similar plates on the internet, I believe I've been paid a fair market value for my plate and am very happy with their service.