XXI 907

The sales team were very professional and helped and kept me up to date in all transactions until I got my plate.

Very helpful staff. Kept us informed all the way. Took a few days and all documents completed.

Telphone contact was easy and comfortable. Call handler was courteous and patient. Excellent.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Very good and very easy to have you go through step by step the only thing I would say is there?s no option to say no to the number plates which cost me £50 pounds when I could have get them for about £10 pounds so other then that not bad would have been 5 stars

Very swift and straight forward

Bought a number plate for my dad's 60th, the staff were so helpful, and even ordering online was simple. Really happy with the service

I started my enquiry online and then shortly after I had a phone call to talk me through all my options. I had chosen my new number plate which came the next day which was great. 3 days later my certificate came and I could put my new number plate on. All in all it was great service from start to finish and the guy on the phone was a great help so 5 stars ?

This company advertised my Number at no cost to me and after a few months sold it at a price I was happy with. The process, once a potential buyer was found was friendly, smooth and efficient. The staff were helpful and paperwork & payment were received promptly. My only reason for not giving them 5 stars, is that their initial valuation was unrealistically high (over twice what I agreed to sell for) which is a rather misleading way to get sellers on their books. Having compared similar plates on the internet, I believe I've been paid a fair market value for my plate and am very happy with their service.

Really easy to use. Arrived as stated. So happy with the service