Y7 VAU

Very very happy wiv the Service you supplied me

So easy to purchase a personal plate from these guys. Quicker than I expected. Definitely would use again

Fast, efficient and courteous service provided by both the Sales and Admin teams (Paul and Lenny). Thank you so much for your professionalism. The number plate was transferred seamlessly and made even easier when done electronically.

The service you supply is very good apart from the private plates you have in the system which you have no control over. When you ring up the customers on my behalf to inquire about their plates and they are not for sale or some other problems. These should be taken off your system.

NN approached me to see if I was still willing to sell the plate, that I had bought ages back with two others and did not really need so had put up for sale. As no one had come forward I thought I would use it, so I had, only a few months ago, put this on a vehicle. Nevertheless I was happy to sell at the price I had asked a year ago. So from that point of agreement to sell, it was straight forward. As stated within 2-3 weeks, timing reliant on the DVLA turning round the paperwork (and the DVLA being busy around 1st March with new registrations I guess) and issuing the replacement V5c, I have now received payment and I am a satisfied customer!

Very easy to deal with, would recommend without hesitation.

I would recommend this company as the service was very prompt. I ordered my new numbers plates on a Sunday and received them in the post on the Tuesday. Excellent communicate they let me know when my certificate was on the way.

helpful and quick, I already have recommended this company to my friend

The actual service of getting a personal number plate is good however people over the phone need customer service training as they sound miserable and don't feel they would go the extra mile fo a customer.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better