YBZ 992

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Fast response and detailed transfer etc

Fantastic service from finding the plate to receiving and registering them. Would definitely recommend

Very easy to deal with

Very easy to find the number plate i needed,sent through as described,only disappoint was it was a surprise and the letter was sent to my husband so he knew about his surprise.

Simple, quick and easy. Job done. The only slight negative is I felt I had to chase them a couple of times to be kept informed of progress. Overall however worked well and got the plate I wanted.

First class service indeed

Brilliant! They rang me and sorted all out over the phone. Plate was on within a day.

Really helpful when buying and when i needed help registering the plates as well. Quick delivery. Would recommend

Couldn't be more helpful