YGZ 811

This was the first time I bought a private plate, and had no idea how it all works. The staffs at National numbers were very helpful and explained step to step what will happen. The reason I didn't give five stars is that I feel they need to improve on communication to customers. From when I paid the initial fee, there was no call or email to update me with the process and I have to call them. But they did answer the phone every time I called and some one always try to help you. Overall, I am a very happy and satisfied customer.

Pleasant and efficient people to deal with

No problems and an easy process. Cheers.

Superb quick and easy service cheers

Really excellent service, easy to use, fast and efficient, had the number plates within a couple of days of purchasing them.

Good to deal with, a painless experience.

Excellent no hassle posted really fast pleasure using them.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Excellent professional service. Thankyou.

Spot on very helpful and very easy to deal with thanks again