YIG 1929

Felt this company was the right place to choose my number plate. Scored high on many reviews and being careful whom I give custom to felt things were done to high standard apart from one wee incident costing me for postage however give this company its credit they are refunding this error made by the company that sends it mail. Number plates arrived Fast was impressed by the speed wish all companies were this fast. Purchased 24 December on the festive start of December plates arrived 3rd January then the documents arrived but sadly I had to collect this as postage was needed before greedy Royal mail would part with it. This is refunded to me thank you for this. First customer call waS not best but when I phoned back days after Liam was a big help. This company has certainly made itself as a company of trust and confidence on me I shall be buying my daughters plate from here too when I buy her new car for her 18th next year. Can't fault national numbers they admitted a mistake and compensated me very quick to send all the goodies and transfer was immediate on dvla thanks plate really does my car further justice has had a few headturns today.

Sales team were very helpful on the phone and knowledgeable, they were slow in getting the initial list of available plates to me (Forgot to send the email) but once received helpful in assisting in queries. This is the first time that i have purchased a plate so was not aware of what was due to happen. There was no communication once the admin fees had been taken so i did not know what was due to happen or potential time scales. DVLA notified me the the plate was being issued in to the auction but National numbers never contacted me at all to advise that it was in the auction and they were bidding on it. I was unsure if they were aware and if the bid that appeared in the auction was from them or not. When i spoke to the admin team i was told that there were bidding on it for me but had not advised me as it was really busy when auctions were on....... Surely not that hard to pick up a phone or email. In summary sales team very helpful but admin could be improved with better communication and some sort of guide to what is due to happen for people that have not purchased a plate before. I would use these people again now that i understand the process better

Brilliant service!! They take care of everything for you, from finance to getting the plates ready to put straight on your car. It?s all very smooth sailing, just follow their instructions and you?ll be with your new plates in no time. I like the fact they also call to give you progress reports so you don?t feel like you've been scammed. As it can be quite a long progress so it?s nice to know what?s going on and when things will be ready. Couldn?t fault them so don?t worry about them at all!!

Had moved abroad but everything still went very smoothly

Bought a number plate paid a deposit and the confirmed to pay the rest of the balance once the payment has been received. Got a call back to say they want the full payment to speed the process up. Agreed to pay the full balance and they have taken out 2 payment of 5k instead of 1. Still waiting the refund and account is now in overdraft and being charged by the bank. Update have spoke to manager who has resolved the situation still awaiting refund however was kind and courteous and explained it was simply human error and has confirmed the issue will be rectified with 48 hours. Got to say the manager was excellent on the call.

Great service kept informed all the way through

Had a problem with the 1st certificate which didn't arrive they swiftly sorted out a replacement

Eric was very helpful in resolving my number plate query

I would recommend as they are understanding fast and efficient.

Great .easy and fast